Mr. B of Russia is not the first time to buy our products, this time he purchased five tons of coral sand. Originally, there was no problem, but we did not expect that after the arrival of the goods, Mr. B believed that the port of destination was unreasonable and that there was delay in picking up the goods.

After we understand the situation, we will get in touch with the port of destination in the first time, understand the cost details, and finally help the customer solve the problem. After this incident, Mr. B believes that our after-sales work has been done in time, giving a positive evaluation and becoming our long-term customer