Mr. C comes from Australia. He has a newly opened aquarium. For those who are new to the industry, he is not clear about the difference between each type of sea salt and does not know which salt he is suitable for.
After clear customer concerns, we first understand that the main sales in the customer store are marine fish, so it is recommended that customers use Reef Sea Salt or Tropic Fish Sea Salt; secondly, the industry knowledge is communicated to customers, let him know faster and better. In the market, Mr. C was very happy with our professional response. He took the test order and was very satisfied with the quality. Now he has become a long-term cooperative customer.